Privacy Policy – How tgslot Handles Your Personal Data

tgslot ("we", "us", "our") is committed to protecting the privacy and personal data of all individuals who interact with the tgslot Platform at tgslot.co. This Privacy Policy sets out the types of personal data we collect, the purposes for which we process it, and the rights available to you as a data subject.

By registering an Account on the tgslot Platform, making a deposit, or otherwise using any of our services — including PSL cricket betting, live casino tables, slot games, and the VIP Black Diamond loyalty programme — you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

This policy applies to all players regardless of their location, including players accessing the tgslot Platform from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, and all other cities in Pakistan. This Privacy Policy is to be read alongside our Terms & Conditions, which govern your overall use of the tgslot Platform.

tgslot collects personal data in several ways — directly from you when you register or use the Platform, automatically through your device and browser, and from third-party verification and payment service providers.

• Full legal name as it appears on your CNIC or passport
• Date of birth (used to verify compliance with the 18+ age requirement)
• Email address and registered Pakistani mobile number
• Residential address including city (e.g., Karachi, Lahore, Islamabad) and postal code
• Username and encrypted password
• Preferred currency (PKR) and language settings

• Copy of government-issued photo identification (CNIC, passport, or driver's licence)
• Proof of address documentation
• Proof of payment method (e.g., screenshot of JazzCash or Easypaisa wallet in the Player's name)
• Biometric or liveness check data where required by verification providers

• Deposit and withdrawal records, including amounts, timestamps, and payment method identifiers
• JazzCash or Easypaisa mobile wallet identifiers (masked), HBL/UBL/Meezan bank account details (masked)
• USDT wallet addresses where applicable
• Bonus claim and wagering activity records

• IP address, device type, operating system, and browser version
• Login timestamps, session duration, and navigation paths within the Platform
• Game activity logs — games played, stakes placed, outcomes, and session histories
• Betting history including PSL cricket markets, live casino bets, and slot game activity
• Cookie identifiers and analytics data (see Section 6)

• Content of live chat sessions, emails, and support tickets submitted to tgslot customer service
• Responsible gaming tool settings and self-exclusion requests
• Marketing preferences and opt-in/opt-out status

tgslot processes personal data for the following purposes:

1. Account creation and management: To register your tgslot Account, authenticate your tgslot login, and maintain your account settings and preferences.
2. KYC and age verification: To verify that you meet the 18+ minimum age requirement and to fulfil anti-money laundering (AML) obligations mandated by our gaming licence.
3. Transaction processing: To process PKR deposits via JazzCash, Easypaisa, and bank transfer, and to process withdrawal requests to your verified payment method.
4. Service delivery: To deliver the tgslot gaming and betting products you use — including PSL cricket betting, live casino, slots, and crash games — and to maintain the integrity and accuracy of your game and betting records.
5. Responsible gaming: To apply the deposit limits, loss limits, session reminders, and self-exclusion requests you configure, and to identify patterns of behaviour that may indicate problem gambling warranting proactive intervention.
6. Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance through the tgslot 24/7 live chat and email support channels.
7. Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other prohibited conduct on the tgslot Platform.
8. Marketing communications: To send you promotional offers, bonus notifications, and Platform updates by email or SMS — only where you have provided explicit consent. You may withdraw marketing consent at any time via your Account settings.
9. Platform improvement and analytics: To analyse aggregated usage patterns and improve tgslot's products, user interface, and service quality.
10. Legal and regulatory compliance: To comply with applicable laws, respond to lawful requests from regulators, and fulfil our obligations under our gaming licence.

tgslot processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing required to perform our contractual obligations to you under the tgslot Terms & Conditions — including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with AML, KYC, licensing, and regulatory reporting obligations.
• Legitimate interests: Processing that is necessary for our legitimate business interests, including fraud detection, platform security, and service improvement, where these interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent — including the sending of direct marketing communications. Consent may be withdrawn at any time without affecting prior processing.

tgslot does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly for the purposes described in this Privacy Policy:

1. Payment service providers: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Skrill, and USDT network operators — to process your deposits and withdrawals.
2. KYC and identity verification providers: Third-party services that verify your identity documents and age in accordance with AML and licensing obligations.
3. Game and content providers: Licensed game studios and live casino operators (e.g., Evolution Gaming, Pragmatic Play) whose games are integrated into the tgslot Platform — limited to data necessary to deliver game services.
4. Regulatory and law enforcement authorities: Where required by applicable law, court order, or our gaming licence conditions.
5. Fraud prevention and security services: Third-party providers that assist tgslot in detecting and preventing fraudulent transactions, account takeovers, and other security threats.
6. IT infrastructure and cloud service providers: Hosting, database, and CDN providers that process data on our behalf under data processing agreements that require equivalent data protection standards.

All third-party data processors engaged by tgslot are required to process personal data solely in accordance with our instructions and to maintain appropriate security measures consistent with applicable data protection standards.

The tgslot Platform uses cookies and similar tracking technologies to operate the Platform, personalise your experience, and analyse usage patterns. The categories of cookies we use are:

• Strictly necessary cookies: Essential for the Platform to function. These include session cookies that maintain your tgslot login state, your PKR wallet balance display, and your in-progress game sessions. These cannot be disabled without preventing core Platform functionality.
• Functional cookies: Remember your preferences such as language settings, game display options, and responsible gaming tool configurations.
• Analytics cookies: Collect anonymised or pseudonymised data about how players navigate the tgslot Platform — which sections are visited most, how long sessions last, and where players encounter difficulty. This data is used to improve the Platform.
• Marketing cookies: Track your Platform activity to enable relevant promotional offers and, where consent has been given, targeted advertising. You may opt out of marketing cookies at any time via your Account settings or browser settings.

You may control cookie settings through your browser. Disabling strictly necessary cookies will impair your ability to use the tgslot Platform, including completing the tgslot login process and maintaining an active gaming session.

tgslot retains personal data for as long as necessary to fulfil the purposes for which it was collected, or for as long as required by applicable law, whichever is longer. Specific retention periods include:

• Account and KYC data: Retained for a minimum of five (5) years from the date of account closure, in accordance with AML and gaming licence obligations.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction.
• Game and betting history: Retained for a minimum of three (3) years from the date of each game session or bet settlement.
• Support communications: Retained for two (2) years from the date of the interaction unless a longer period is required for an ongoing dispute or regulatory investigation.
• Marketing consent records: Retained for the duration of your Account plus two (2) years to demonstrate compliance with consent requirements.

At the end of the applicable retention period, personal data is securely deleted or anonymised in accordance with tgslot's data disposal procedures.

tgslot implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, and disclosure. These include 256-bit SSL/TLS encryption on all data in transit, encrypted storage of sensitive data at rest, multi-factor authentication options for tgslot login, role-based access controls limiting internal data access to authorised personnel, and regular security assessments of the Platform.

While tgslot takes all reasonable precautions, no security system is completely impenetrable. You are responsible for maintaining the security of your tgslot login credentials. If you believe your Account has been accessed without your authorisation, please contact our support team immediately via live chat or at [email protected] so that we may take appropriate action without delay.

Subject to applicable law, you have the following rights in relation to your personal data held by tgslot:

1. Right of access: You may request a copy of the personal data tgslot holds about you.
2. Right to rectification: You may request correction of inaccurate or incomplete personal data.
3. Right to erasure: You may request deletion of your personal data in certain circumstances — subject to our legal obligations to retain data under AML and licensing requirements, which may override this right.
4. Right to restriction of processing: You may request that tgslot limits its processing of your data in certain circumstances.
5. Right to data portability: Where processing is based on consent or contractual necessity, you may request your data in a structured, machine-readable format.
6. Right to object: You may object to processing carried out on the basis of legitimate interests, including direct marketing.
7. Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time — withdrawal does not affect the lawfulness of prior processing.

To exercise any of these rights, please contact the tgslot data privacy team at [email protected]. We will respond to all verified requests within thirty (30) days. Identity verification may be required before we process a data rights request.

The tgslot Platform is strictly prohibited for individuals under 18 years of age. tgslot does not knowingly collect personal data from minors. If we become aware that a person under 18 has registered an Account or provided personal data to tgslot, we will immediately close the Account, delete the associated personal data, and forfeit any balance in the Account. If you believe a minor has accessed the tgslot Platform, please notify us immediately at [email protected].

tgslot reserves the right to update or revise this Privacy Policy at any time. The most current version will be published at tgslot.co/privacy-policy with the effective date noted at the top of the document. Where changes are material, we will notify registered Players via email or a prominent notice on the Platform prior to the changes taking effect. Your continued use of the tgslot Platform after any update to this Privacy Policy constitutes acceptance of the revised policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by tgslot, please contact our data privacy team. You may reach us via the 24/7 live chat available on the tgslot Platform, or in writing at the support email address displayed in the footer of this page. Our team aims to respond to all privacy-related enquiries within five (5) business days.

This Privacy Policy was last updated in 2026.